ContactVerse | AI customer conversations for every business

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AI Contact Center Platform

Answer every customer, on every channel, from day one.

Deploy AI agents across voice, video, WhatsApp and web chat in hours, not months, with templates built for your industry and security built in.

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Industries

Global

Reach

Industry Aligned

Focus

490+

Features in the platform design

Native Voice

Channel

Native Video

Channel

Messaging

Channel

Email/ticketing

Channel

Social channels

Channel

Connectors in design

24/7

Answered, with no queue

Channels, one agent brain

Industries

Global

Reach

Industry Aligned

Focus

490+

Features in the platform design

Native Voice

Channel

Native Video

Channel

Messaging

Channel

Email/ticketing

Channel

Social channels

Channel

Connectors in design

24/7

Answered, with no queue

Channels, one agent brain

Our Platform

One platform with three ways to secure and scale your contact center.

NEXXOS™

AI Native OS which builds and run your own AI agents across voice, video and chat, on the number you already own. One platform, packaged by plan and tailored to your industry, whether you run a single site or a national operation.

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Genius AI™

Migrate legacy contact centers in hours, not years, with 70% cost savings versus legacy infrastructure.

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REZQ™

Know who, or what, is really on the line. Real-time AI agent security and control for voice interactions.

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Built for the size you are today.

Start small and grow into more. Every plan runs on the same platform.

Small business

Your first AI agent, answering every call and message so you never miss a customer again.

Launcher · Explorer →

Growing business

Handle more customers without hiring more people. Run like a big company.

Voyager →

Large business

Security and trust controls, set up around how your business runs.

Galactic →

How It Works

From connection to scale, in four steps.

01.

Connect

Link your CCaaS platform (AWS Connect, Genesys, NICE, Five9, Microsoft, or Salesforce) in minutes.

02.

Configure

Choose pre-trained agent templates for your industry, or build custom flows API-first.

03.

Deploy

Go live in hours, not years, with security built in from day one.

04.

Scale

Monitor every session and outcome, refine as you learn, and scale one channel at a time.

AI built for your industry.

Explore how ContactVerse AI agents are tailored to your sector. Every industry gets its own agents, workflows and playbooks.

Explore all industries

Automotive

Connected support for dealerships, service centers, and roadside assistance.

Retail & Wholesale

Seamless support across every channel your customers and buyers use.

Tour & Travel

Booking support, itinerary changes, and travel inquiries handled without adding headcount.

HVAC

Service scheduling, dispatch, and billing support for HVAC contractors.

Construction, Real Estate & Design

Property, project, and client inquiries handled by AI agents.

Hotels & Hospitality

Reservations, guest inquiries, concierge requests, and post-stay follow-up automated across every call.

Transport

Dispatch, tracking, and customer support for logistics and transport operators.

Restaurants & Food Service

Reservation, order, and delivery support for restaurants and food service brands.

Pricing

Simple plans that scale with you.

Launcher

Your first AI agent, so you never miss a customer again.

Explorer

Handle more customers without hiring more people. Grow your customer conversations, not your payroll.

Voyager

Run like a big company. Get enterprise power at small-business scale.

Galactic

Security and trust controls, set up around how your business runs.

Frequently asked questions.

With Genius AI™, most migrations complete in hours, not years, versus the months or years legacy migration projects typically take.

AWS Connect, Genesys Cloud CX, NICE InContact, Five9, Microsoft, and Salesforce AgentForce, with more added regularly.

REZQ™, our AI agent security layer, provides real-time threat detection and identity verification, with enterprise-grade security and data residency options.

Yes. Pre-trained templates across IT, Automotive, Banking, Communication & Media, Consumer Goods, Energy, Health, Insurance, Public Service, Retail, Travel, and Utilities.

All plans include access to our platform. Voyager and Galactic plans add 24/7 support. Service levels are set out in your agreement.

Yes. NEXXOS™ gives developers 100+ API endpoints and real-time data processing for full custom agent development.

Ready to see an AI agent answer your customers?

Book a demo and see it handle a real conversation for your industry.

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